Last Updated: [24/12/2024]
1. Introduction
Baatu Technologies Private Limited (“Company”, “We”, “Us”, “Our”) operates the website [www.baatu.in] and its associated mobile application (collectively referred to as “Portal”). This Privacy Policy (“Policy”) describes how We collect, use, process, disclose, and transfer Personal Information (as defined below) of users who access the Portal (“Users”, “Customer”, “You”, “Yours”). The term “Baatu”, also describes “COP App”, “Baatu App”, and “Enable Tab”. The context varies in each use cases. This Policy applies to all our products and services, including digital devices, applications, websites, and online services.
2. Respect for Privacy
We respect the privacy of our Users and are committed to protecting it in all respects. We strive to maintain the best data security practices as required under the Applicable Laws. We will never lease, sell, share, or otherwise provide Your data to third parties other than for the limited purposes stated hereinafter.
3. Acceptance of Policy
By using or accessing the Portal or by creating an account on the Portal, You (i) agree and acknowledge that you have read and understood the terms of this Policy and (ii) acknowledge and consent to the collection, retention, and use of Your Personal Information as described in this Policy. If You do not agree with this Policy, You can choose not to use the Portal.
4. Changes to Policy
Please note that the terms of this Policy are subject to changes from time to time. We request that you periodically check this Policy under the ‘Last Updated’ section to be aware of any changes.
5. Definitions
- Applicable Laws: Any applicable statute, law, regulation, ordinance, rule, judgment, notification, or other governmental restriction having the force of law.
- Data: Includes personal data, non-personal data, and sensitive personal data.
- Devices: Child-friendly digital devices or wearables developed by the Company.
- Personal Information: Any information related to the User that identifies or represents the Data provided by the User.
- Services: Monitoring, filtering, and tracking of children’s activities and location via the Devices and Application.
- User: An individual or group of individuals (parents or legal guardians) using the Devices and Application.
6. Personal Information Collection
We may collect Personal Information provided by You while creating Your Account or during your use of the Portal, including:
- Name
- E-mail ID
- Address
- Login credentials
- Contact information
- Shipping and Payment information
- System and connection information
- Session information
7. Automatic Information Collection
We also collect information automatically, such as:
- Device Information: Serial number, battery level, call duration, contacts, and more.
- Location Information: GPS signals or information about nearby Wi-Fi access points and cell towers.
8. Usage of Collected Information
We use Your Personal Information for purposes such as:
- Operating and improving the Portal
- Developing new services and products
- Providing customized advertising
- Communicating with You
The phone numbers and emails we collect, especially the contact details of parents, will be used to send alert notifications if the user has purchased any of Baatu’s products. The contact details will also be used to send promotional messages and educational content and enhance the overall user experience. Baatu ensures that the details collected from the users will only be used internally and will not be shared with any external / third-parties to protect the privacy of the users. More details regarding third-party usage are listed below.
Baatu requests multiple permissions from the users to ensure a flawless service. The permissions will be used to make the apps – COP & Baatu and the Enable Tab function smoothly. Please note that the permission collection depends on the type of Baatu product you use, and we may or may not request certain permissions.
The permissions include:
- 8.1 Accessibility Service Permission
- 8.2 Screen Overlay Permission
- 8.3 Usage Stats Permission
- 8.4 Location Permission
- 8.5 Storage Permission
- 8.6 VPN Permission
- 8.7 Notification Permission
- 8.8 Post Notification Permission
- 8.9 Phone State Permission
- 8.10 Battery Optimization Permission
The apps and devices associated with Baatu does not force users to enable all the permissions mentioned above; users have complete control over enabling or disabling them at any time.
8.1. Accessibility Service Permission
Baatu utilizes Android’s Accessibility services to help parents monitor inappropriate texts, including content related to cyberbullying and foul language, adult content, harmful substances, and any potentially dangerous age-inappropriate content, and access the status of different apps on children’s device
8.2. Screen Overlay Permission
Baatu requires Screen Overlay Permission to provide features that enhance your overall user experience. This permission allows Baatu to display information and interactive elements over other applications on children’s device.
8.3. Usage Stats Permission
Baatu requires Usage Stats permission to monitor the time spent on different applications. By tracking app usage, Baatu helps parents understand and manage the time spent on each app on the child’s device, ensuring a balanced and safe digital experience.
8.4. Location Permission
Baatu requires location access to track the child’s device’s location and get the geofence location when requested by parents. This allows parents to monitor the child’s device’s location and whereabouts.
8.5. Storage Permission
Baatu requires Storage Permission to use AI to detect inappropriate images and videos stored on the children’s media files and to ensure protection from harmful or inappropriate content.
8.6. VPN Permission
Baatu requires Virtual Private Network (VPN) permission to block access to websites restricted by parents. By using VPN technology, we ensure that the child device can only access approved content, preventing access to inappropriate or harmful websites.
8.7. Notification Permission
Baatu requires Notification permission to enhance safety and security by identifying any inappropriate texts or media that may occur in notifications. By accessing notifications, Baatu will alert the parents if any harmful messages are received on the child’s device.
8.8. Post Notification Permission
Baatu requires this permission to send important alerts and reminders to the device (Enable Tab / COP App devices) from the Baatu Parent App. Notifications include approval for extended screen time, reminders for screen limits and other important updates from the Baatu Parent App.
8.9. Phone State Permission
Baatu requires this permission to access network information and SIM card status. Using this permission, we ensure the COP app functions appropriately in different network conditions and supports features that rely on SIM card availability.
8.10. Battery Optimization Permission
Baatu requires this permission to manage battery optimization settings on child’s device. This ensures Baatu’s app(s) always runs in the background, providing continuous monitoring and enhanced safety and security.
Although it is not mandatory for the users to enable all permissions, Baatu requires these permissions to monitor the child’s device, send alerts, and track data. Failure to provide any permissions may result in data inaccuracy, and Baatu will not be responsible for any incorrect or irrelevant data.
9. Sharing Information
We will not disclose Your Personal Information to any third party except:
- As described in this Policy
- As required by law
- To respond to claims of rights violations
- For internal purposes, including account management and customer support
10. Third-Party Services
We share Your information with third-party service providers like Firebase for uninterrupted and improved services. No ads are served in any Baatu applications. Firebase Analytics is used solely for non-personalized usage tracking.
11. Cookies, Beacons, and Others
Certain functionalities of the Portal use cookies, beacons, and other technologies to enhance User experience. The Portal also uses third-party cookies for payment processing and functionality enhancement.
12. Information Security
We use reasonable technical and organizational safeguards to protect Your Personal Information. For secure payments, we use encrypted technologies to protect Your data during Internet transactions.
13. Children's Privacy
The services do not address anyone under the age of 13. Baatu do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, Baatu will immediately delete the information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact Baatu at support@baatu.tech so that we will be able to do the necessary actions.
14. Deleting Your Account
You may delete Your Account at any time, and we may retain some Personal Information after deletion for legitimate business or legal purposes. You can also request the deletion of your Personal Information by contacting Us.
15. Grievance Officer
If you have any complaints or feedback, you can reach our Grievance Officer:
16. Governing Law and Jurisdiction
This Policy is governed by the laws of India. Any disputes arising from this Policy shall be settled by arbitration in Bengaluru, India.
17. Miscellaneous
If any provision of this Policy is found to be unenforceable, the remaining provisions will remain in effect.
Contact Us
For any questions or concerns regarding this Policy, you can contact us at: